top of page

The Rental Process

WhatsApp Image 2026-10-22 at 12.45.07 AM.jpeg
17973191496001045.heic
17962200381155768.heic
WhatsApp Image 2026-10-22 at 12.52.26 AM.jpeg

Step 1: Discover

Explore our curated collection of children's couture dresses. Discover a special piece for birthdays, portraits, celebrations, and unforgettable little moments.

Step 2: Request & Fit

Submit your rental request with your favorite dress and preferred date. We'll personally confirm availability and help you find the perfect fit. Private fittings are available by appointment.

Step 3: Celebrate

Receive your carefully prepared couture piece and let the magic begin. Enjoy three beautiful days of celebrations, photographs, and unforgettable little moments.

Step 4: Return

Once your special occasion is over, simply return your dress as arranged. We'll take care of the cleaning and preparation, so every piece is ready for its next little moment of magic.

Common Inquiries

How do I reserve a dress and schedule a fitting?

Browse our collection and submit a Request to Rent form with your preferred dress and rental dates. We'll personally confirm availability and help arrange a private fitting by appointment.


A $50 booking fee includes a private fitting with up to three dresses. The full $50 booking fee will be credited toward your final dress rental.


Additional dresses may be tried on for $10 per dress. These additional fitting fees are separate and are not credited toward the rental.

How do I select the right size?

Each dress includes measurements to help you find the right fit. We recommend comparing these with your child's measurements rather than relying on age alone. Need assistance? We're happy to guide you, and private fittings are available by appointment.

What if I decide not to rent after my fitting?

Our $50 booking fee includes a private fitting with up to three dresses. If you proceed with a rental, the full $50 is credited toward your rental fee.


If you decide not to rent after attending your fitting, $25 will be refunded. The remaining $25 covers your personalized fitting experience.

 

Additional dresses may be tried on for $10 each. These additional fitting fees are nonrefundable and are not credited toward your rental.

Can I cancel or reschedule my fitting appointment?

Of course! We understand that plans can change.


You may cancel your fitting at least 24 hours before your scheduled appointment for a full refund of your $50 booking fee.

 

Alternatively, you may reschedule once at no additional charge with at least 24 hours' notice, subject to availability.

 

Cancellations made less than 24 hours before the appointment and missed appointments are nonrefundable.

How long is the rental period?

Our standard rental period is three days. Additional days may be arranged in advance for $15 per day, subject to availability. Professional cleaning is included.

Is a refundable security deposit required?

Yes. A refundable security deposit equal to the rental fee is required. The deposit is returned within 5–10 business days after the dress is returned and inspected, subject to any applicable deductions for damage or other charges.

Do you offer delivery?

Yes! We offer two convenient options for receiving and returning your dress:


Complimentary Meeting-Point Handoff — Available at mutually agreed public meeting points across Queens, subject to scheduling and availability.


Private Delivery & Pick-Up — Available within our designated service area for $25 each way ($50 for both delivery and pick-up).

 

All locations, arrangements, and applicable fees will be confirmed before your rental is finalized.

What is your cancellation policy for confirmed rentals?

Confirmed rental payments are non-refundable. If you cancel at least 7 days before your rental start date, you may reschedule once at no additional charge or receive 100% store credit.


Cancellations made between 48 hours and less than 7 days before the rental start date are eligible for 100% store credit.


Cancellations made less than 48 hours before the rental start date are not eligible for refunds or store credit, except at our discretion.


Store credit is valid for 6 months from issuance, may be applied toward a future rental subject to availability, and cannot be exchanged for cash.

What happens if I return a dress late?

Late returns incur a $25 fee per day, up to a maximum of $150 per dress. Please contact us as soon as possible if you anticipate a delay.

How should I care for my rental?

Simply enjoy your special occasion! There's no need to wash or dry-clean your rental before returning it. Marissa's Archive takes care of the cleaning and preparation of every dress. We only ask that you handle each piece with love and care.

What happens if a dress gets stained, torn, or damaged?

We understand that little celebrations can come with unexpected moments! Normal wear and minor marks are part of the experience. However, significant stains, tears, or damage may result in additional charges depending on the extent of the damage. If an accident happens, simply let us know. Please don't attempt to wash or repair the dress yourself.

bottom of page